Privacy Policy
At Inka Rainbow, protecting your personal data is our priority
1. Commitment to your privacy
At Inka Rainbow, we value the trust you place in us when sharing your personal information. This Privacy Policy describes how we collect, use, protect, and share your data when you visit our website, book our travel services, or interact with us. We are committed to complying with applicable Peruvian and international data protection laws.
2. Information we collect
To provide you with a personalized and quality travel experience, we collect the following types of information:
- Identification data: Full name, date of birth, nationality, passport/ID number.
- Contact data: Email address, phone/WhatsApp number, address.
- Booking information: Travel dates, accommodation preferences, special requirements (dietary, mobility, etc.).
- Payment data: Credit/debit card information (processed securely through certified payment gateways).
- Browsing data: IP address, device type, pages visited, time spent (via cookies).
3. How we use your information
The information we collect allows us to offer you an excellent service. We use it to:
Manage bookings
Process and confirm your bookings for tours, hotels, transportation, and activities.
Personalize your trip
Adapt itineraries according to your preferences and specific needs.
Communication
Send you confirmations, reminders, satisfaction surveys, and exclusive offers.
Security
Prevent fraud, ensure the security of your transactions, and comply with legal obligations.
4. Legal basis for data processing
We process your personal data based on the following legal grounds:
- Contract execution: To manage the bookings and travel services contracted.
- Explicit consent: When you authorize us to send you commercial communications or personalized marketing.
- Legitimate interest: To improve our services and ensure transaction security.
- Compliance with legal obligations: To respond to requests from competent authorities.
5. Data sharing with third parties
To offer you a complete travel experience, we share your information with partner providers exclusively for the provision of contracted services:
- Hotels and lodges: To guarantee your accommodation.
- Airlines and train operators: For ticket issuance.
- Local guides and operators: For the execution of tours and excursions.
- Government entities: When required by law (e.g., passenger declarations).
All our providers are subject to confidentiality agreements that guarantee the protection of your data.
6. Data security
We implement technical and organizational security measures to protect your information against unauthorized access, loss, or alteration:
- ✅ SSL encryption on all transactions and forms.
- ✅ Restricted access to personal data only for authorized personnel.
- ✅ Continuous system monitoring against intrusions.
- ✅ Encrypted backups on secure servers.
7. Use of cookies and similar technologies
Our website uses cookies to improve your browsing experience. Cookies allow us to:
- 📊 Analyze traffic and user behavior.
- 🎯 Personalize content and offers according to your interests.
- 🔐 Remember your browsing preferences.
You can manage cookies from your browser settings. By continuing to browse, you accept their use in accordance with this policy.
8. Your rights as a data subject
As a user, you have the following rights guaranteed by current legislation:
To exercise your rights, write to us at privacidad@inkarainbow.com or contact us via WhatsApp.
9. Data retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, and thereafter for the periods legally required to meet tax, accounting obligations, or judicial requests.
10. International data transfers
In the context of providing travel services, your data may be transferred to providers located outside Peru (e.g., airlines, international hotel chains). These transfers are carried out ensuring adequate levels of protection through data security contracts.
11. Changes to this Privacy Policy
We reserve the right to update this policy to reflect changes in our practices or applicable legislation. Any modifications will be published on this page with the corresponding update date. We recommend reviewing this document periodically.
12. Contact us
If you have questions, concerns, or wish to exercise your rights, our data protection team is at your disposal: